If you are not able to see all of RCA’s new search features, you may need to clear you browser’s cache.
Please take the following steps to clear your cache. If for any reason you need additional support, do not hesitate to contact us directly at
service@rcanalytics.com
| Microsoft Internet Explorer: |
|
Internet Explorer 9:
|
|
Keyboard shortcut: CTRL-F5
|
or manually clear cache from menu (Show)
|
1) Select Tools  > Safety > Delete browsing history
|
 |
2) Make sure to uncheck Preserve Favorites website data and ONLY check Temporary Internet
Files.
|
 |
|
3) Click Delete.
|
|
| |
|
Internet Explorer 8:
|
|
Keyboard shortcut: CTRL-F5
|
or manually clear cache from menu (Show)
|
1) From the Safety menu in the upper right, click Delete Browsing History.
2) Deselect Preserve Favorites website data, and select Temporary Internet files.
3) Click Delete.
|
|
| |
|
Internet Explorer 6 and 7:
|
|
Keyboard shortcut: CTRL-F5
|
or manually clear cache from menu (Show)
|
1) From the Tools menu in the upper right, select "Internet Options"
2) Under "Browsing History", click "Delete"
3) To delete your cache, click "Delete files"
4) Click "Close", and then click "OK" to exit
|
|
| |
| Firefox (Windows) |
|
Firefox 3.0 and above
|
|
Keyboard shortcut: CTRL +SHIFT +R
|
or manually clear cache from menu (Show)
|
1) From the Tools menu, select "Clear Recent History". (If menu bar is hidden
click press "alt" on keyboard to show it.)
|
|
|
|
2) From the "Time range to clear:" drop-down menu, select "Everything"
Click the down arrow next to "Details" and select "Cache"
|
|
3) Click "Clear Now".
|
|
| |
| Firefox (MAC OS X) |
|
Firefox 3.0 and above
|
|
Keyboard shortcut: CMD +Shift +R
|
|
or manually clear cache from menu (Show)
|
|
1) From the Tools menu, select "Clear Recent History"
|
|
2) From the "Time range to clear:" drop-down menu, select "Everything"
3) Select "Cache" (Deselect all others)
|
|
4). Click "Clear Now"
|
|
| |
| Chrome: |
|
Keyboard shortcut: None
|
| |
|
manually clear cache from menu
|
1) In the browser bar, enter: chrome://settings/clearBrowserData
2) Select "the beginning of time." from the "Obliterate the following
items from:" drop-down menu.
3) Select "Empty the cache" (Clear all others)
|
|
|
4) Click "Clear Browsing Data"
|
| |
| Safari (Mac OS X) |
|
Keyboard shortcut: Alt-Cmd-E
|
|
or manually clear cache from menu (Show)
|
1) From the Safari menu, select "Reset Safari"
2) From the menu, select the items you want to reset, and then click Reset.
As of Safari 5.1, Remove all website data covers both cookies and cache.
|
|