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I can't remember my password. What can I do?

Enter your email address in the Subscriber Login box and click “Forgot Your Password?” We'll email you a temporary password to get back into the site, then it's up to you to select a new password that's easy to remember.

Someone else has setup my account. How do I get started?

As above, enter your email address in the Subscriber Login box and click on “Forgot Your Password?” We'll email it to you. Your initial password can be changed once you've returned and logged in successfully.

I can't log in - am I doing something wrong?

The system is case sensitive. If you get an error message saying “Invalid email/password,” first make sure you have the appropriate letters capitalized. You might also check to see if you have your “Caps Lock” key depressed.

Also, you need to have cookies enabled on your browser to access Real Capital Analytics. Under your browser's options or preferences, select “Advanced” and look for a section called “Cookies.” You should mark “Accept all cookies,” and click “OK” at the bottom of the window.

If you have concerns about accepting cookies, please check out our privacy statement.

We have also seen some issues with some security software such as Norton Internet Security. If you use this software, our site's operations may be blocked.

I still can't log in!

If none of the solutions above helped you, please Contact Us right away.